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Introducing The Auto-Submit Platform for Servicing Delinquent Accounts! by Axela

Introducing The Auto-Submit Platform for Servicing Delinquent Accounts! by Axela

  • Posted: Apr 16, 2024
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We’re thrilled to announce a groundbreaking advancement in community association management: the launch of Auto-Submit, the industry’s first AI platform for identifying and servicing delinquent accounts, by Axela Technologies.
 
In an industry where timely recovery of past-due assessments is paramount to financial stability, Axela’s Auto-Submit is a game-changer. This cutting-edge AI engine is designed to streamline collections processes, resulting in faster resolutions and cost-effective outcomes.

 

Here’s what you need to know about Auto-Submit:
 
Efficiency at Scale: With deep integrations with leading accounting systems, Auto-Submit allows you to automate uniform collections policies and unit submissions. This ensures consistency across your portfolio and drastically improves aging trends, all while maintaining compliance with federal, state, and local laws.

Set It and Forget It: Configuring Auto-Submit is a breeze. Set your preferences, and the system executes the process from start to finish. Say goodbye to manual interventions and hello to autopilot collections.

Enhanced Responsiveness: Auto-submit doesn’t stop at collections. Our latest release also includes features for email responsiveness and call archiving. You can ensure prompt and accurate communication with homeowners with near-immediate email responses and detailed call transcriptions.

Continuous Innovation: We’re committed to advancing our AI platform to serve your needs better. As we develop new features, you can rest assured that Axela remains at the forefront of community association management technology.

We invite you to experience the future of collections with Auto-Submit. Schedule a demo today to see how Axela can transform your collections process and drive financial stability for your community.


Upcoming Event!

ONLINE AUTO-SUBMIT WEBINAR

April 18, 2024 @ 3PM EST.

Join us for an exclusive webinar unveiling Axela Technologies’ groundbreaking AI platform, Auto-Submit, revolutionizing delinquent account servicing in the CAM industry. Learn how our innovative solution ensures faster resolutions, compliance, and cost-effectiveness while putting your collections on autopilot. Don’t miss this opportunity to discover the future of collections!

Sign up Today!


Alexa Technologies is the top Collections Company SFPMA stands behind for every Condo, HOA in the State of Florida.  Every Property Management Company and their Team members should learn how Alexa can aid them with the properties they manage.  View Axela Tech’s Membership page on our members directory.

 

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A Green Guide for Your Building Community

A Green Guide for Your Building Community

The sudden emergence of Kermit the Frog as a box office draw is not an accident—it seems that everywhere, everybody is ‘going green.’ The term is shorthand for a movement of environmental awareness, and it involves everything from the way architects design new construction to the way HOAs recycle their waste.

Search the Directory of top companies being used today by condos and hoa’s all over Florida. sfpma.com

The movement began as an arguably quixotic attempt by activists to arrest global warming and help preserve the environment. But it’s now driven by a different kind of green—money. Going green doesn’t just appease the environmentally conscious; it impacts an HOA’s bottom line. Solar panels drastically reduce the cost of electricity. Better windows further reduce the amount of electricity needed. And then there’s the real estate values.

“There are all kinds of studies that show that, if you’re trying to sell the units, that they will sell quicker and for a higher market value when you can market it as a green, efficient building,” says Suzanne Cook, executive director of the Florida Green Building Coalition. “If you’re trying to rent the units, you will get higher leasing payments and higher occupancy.”

Let’s take a look at how South Florida residential buildings are going green.

Going Green…

Rare is the new residential building development that does not factor environmental concerns into its design. This includes everything from building materials and solar power to the direction the front door faces. The primary piece that has changed is that there’s a greater awareness of how we design the orientation of the building: where sun and shadow is, and where we can use mechanisms that are not necessarily green products, but green design techniques such as solar shades, where we extend the concrete slab out.”

At first blush, this may sound arbitrary, or else influenced a bit too heavily by feng shui. But there are very practical reasons for making the right choices with building orientation. “For example, on south-facing windows, in morning and afternoon sun, when the sun is low and perpendicular to the glass, that’s going to be a higher heat gain,”  So you want to manage where you have that type of exposure.

Architect’s agree, “Anything that shades the window will help, like roof overhangs or canopies, so that the sun’s not shining directly in. Even shading the wall in general,” he says. “If you can keep the sun off the wall or the exterior enclosure, that will help the insulation not have to work as hard.”

These considerations are particularly important in the Sunshine State, where A/C, rather than heat, is the primary energy expenditure. “In Florida, the challenge is that we’re highly dependent on air conditioning, which uses a lot of energy.”  So how do we solve the energy production issue? Do we begin to use fuel cells, or alternate methods like solar power that will help mitigate the consumption of power from our local utility? Questions of this sort keep an architect busy these days.

 

…and Everything Old is New

While Florida has always been, and remains, an epicenter of new construction, the lion’s share of residential buildings were built before the recent surge in green construction. This means that if an HOA wants to go green, it will have to retrofit a building rather than build one from scratch. This speaks to the core of the green movement.

“By the nature of adaptive reuse, or using an existing building, you not only have to look at how much energy is consumed during its operation, but also the energy that’s consumed by construction. So by starting with an existing building, you’re already at your first steps of doing something that’s environmentally friendly, because you’re reusing, instead of taking down and reconstructing.

How Does an Existing Building Go Green?

“When you’re trying to retrofit a residential property, the three primary focuses are to tighten the building envelope and make sure you don’t have leaks, to enhance the insulation, and to make sure the windows are energy efficient,” says Cook. “Those are the big ticket items. But those three things impact the systems of the building, so when you make it tighter and you enhance the efficiency of the insulation and the windows, you impact the size of the air conditioner [required to cool the property]. You actually need less tonnage.”

The bigger-is-better mentality is a trap that many HOAs fall into. We assume that a bigger HVAC unit is more powerful and perhaps more efficient, but that is not necessarily the case. “People tend to do all these retrofit things but they often don’t test their HVAC to see whether it’s the size they actually need,” says Cook. “When you have an oversized air-conditioner, you get all kinds of problems. The air exchanger won’t stay on long enough to get the moisture out of the home, so it feels clammy to the occupant. And while it doesn’t create mold, it gives mold a friendly atmosphere. So realizing that all of the systems with a structure affect each other, you have to really make sure that you understand that building science.”

Understanding that science can lead to big savings. “I recommend higher efficiency in the air conditioning systems, so you can get a higher SEER rating,” says Barry. “The semi-conditioned attic is a big point, because that brings the air conditioning ducts into a semi-conditioned space as opposed to a hot attic. This makes your air conditioning system not have to work as hard, so it’s more efficient that way. The ducts are not bleeding conditioned air into the exterior and sucking in hot humid air and putting it inside.”

New technologies are being placed in existing condo communities on a regular basis in order to cut energy use and reduce their carbon footprint. According to experts, advances are being made in mechanical, electrical and plumbing technologies that affect the types of heating and air conditioning systems that are being used on a daily basis. Boiler controls, cogeneration, solar, low flow fixtures and Energy Star appliances are all examples of improved technology.

Sometimes retrofitting means replacing. “In a lot of existing buildings, we find that removing and replacing the mechanical systems is a better strategy than trying to retrofit them. At the end of the day, there may be a slightly greater upfront cost, but the maintenance and long term operating costs will be much less. So we’re looking at how we update the building and its systems, not just to modify or modernize.

The prevailing wisdom is that “going green” means huge upfront expenses and massive overhauls. It’s not always the case. There are smaller changes buildings can make that also have an impact. Another place boards can look to save money on energy costs is lighting. The traditional “Edison” incandescent light bulb was of course a quantum leap forward from the use of candles, yet only 30 percent of the energy used by incandescent went toward the production of light; 70 percent was wasted as heat energy.

The newest generation of solid-state lighting lasts up to 25 times longer than a standard incandescent bulb and saves up to 80 percent more energy in comparison. Replacing common area lighting with LED [light-emitting diode] bulbs can prove to be cost effective over the long run by reducing both operating and maintenance costs.

“I always suggest upgrading the light bulbs to compact fluorescent, or if the budget permits, LEDs  Mike Smith from BriteLED Lighting in Miami, a Member of SFPMA. “LEDs are great, because they’re energy efficient and they last for a long time. They cost quite a bit more, but because they don’t use as much electricity, your utility bills will go down. They also don’t put out as much heat, so your air conditioner doesn’t have to work as hard, which reduces the utility bill as well.”

In a similar vein, upgrading appliances can also save money. “Another smart idea is using energy-efficient appliances,” Mike says. “Washer-dryers, those types of things, they use a lot of electricity and they’re used regularly, so it’s better to go with something that has an Energy Star rating.”

Next Steps

Three and a half decades after President Carter famously installed solar panels at the White House, the noble idea of going green has started to make good financial sense. “I would say that we’re at a tipping point right now where there’s a common interest between the architect and the developer,  We are seeing that the financial institutions, especially the institutional lenders, are wanting green elements in the project. We’re seeing that on the financing side, this is becoming more and more desired. Those institutions want the building projects that are responsible, as part of their mission.

In short, green is this year’s color—and will be the color for the foreseeable future. As more money is invested in green technologies, and more HOAs realize the money saved by it, the Sunshine State will soon be even greener than it already is.

“For me, the solution in Florida is finding alternative energy sources that are more environmentally friendly and have lower costs, such as fuel cells, solar and wind.  We’re at the beginning of that now but with our air conditioning consumption, that’s where I think the future needs to be: looking at our energy options, versus just using infrastructure and building new infrastructure to accommodate it.

Greg Olear is a freelance writer we have used this article as a base and wish to thank Greg.

 

 

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2024 Multifamily Property Management Trends: 4 Key Insights to Know by Buildinglink

2024 Multifamily Property Management Trends: 4 Key Insights to Know by Buildinglink

  • Posted: Apr 07, 2024
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In this post, we share our trends and predictions for multifamily in the upcoming year, offering you a detailed view on the challenges and opportunities that lie ahead.

1. An Amplified Need For Resident-Centric Solutions

 

In recent years, especially during the pandemic, the multifamily space has been increasingly prioritizing the resident experience. This upcoming year, property management companies will face an increased demand for resident-centric solutions that align with their growing needs and expectations. Today’s residents are seeking amenities that support remote working and their health and wellness goals. Moreover, there’s a heightened focus on building a positive resident culture that fosters community and social engagement. When residents feel connected to their neighbors and surroundings, they’re less likely to move, helping improve retention.

Property onsite teams are significantly enhancing the resident experience by improving their communication methods. This makes it easier for residents to report issues, request maintenance services, and receive timely updates. Consider using BuildingLink’s Communication Tools to effectively deploy important messages, ensuring your residents are always up-to-date and informed.

Amenities and services are also poised for significant improvements, reflecting residents’ expectations for greater value from their living spaces, especially with the rise in rents. From remote work spaces and podcast rooms to wider coffee options and fitness centers that host spin or yoga classes, residents are looking for conveniences that cater to their daily lives. Use BuildingLink’s Analytics & Reports to gauge the usage of your amenities, guiding you in making informed decisions to improve specific areas and optimize your investments. From there, remember to offer your residents an easy way to reserve spaces using the Amenity Reservations tool.

2. Continued Staffing Challenges

 

Like many industries, property management faced considerable staffing challenges last year, impacting overall operations. High employee turnover can be just as costly as high resident turnover, leading to a shortage of skilled staff and overburdening existing employees. This can then affect the ability to provide high levels of service quality and efficiency.

In response, some property managers are working to improve employee retention by creating development programs. The goal is to provide employees with additional training and learning opportunities that lead to career advancement and promotions. However, leveraging technology can also enable your current employees to achieve more with less. For example, equip your front desk team with BuildingLink’s Front Desk Instructions , which even allow them to view visitor photos, ensuring smoother check-ins regardless of the volume. Similarly, BuildingLink’s dedicated Staff App will help them process packages 80% faster than other package tracking solutions, reducing their workload while keeping your mailrooms organized.

3. Embracing Technology For Smarter Maintenance

 

One of the biggest predicted trends for property management in 2024 is the increased use of technology for improved maintenance, which is key for resident satisfaction and lease renewals. Properties are expected to adopt more smart home devices, such as smart thermostats and locks, as part of eco-friendly initiatives. On top of that, as part of their focus on the resident experience, property and maintenance managers will make it easier for employees and residents to submit and track maintenance requests. BuildingLink’s Preventative Maintenance is a valuable tool here, allowing you to reschedule recurring tasks, assign them to team members or vendors, and, ultimately, keep up with your maintenance needs.

4. Increased Emphasis On Automation And Proptech Consolidation

 

For property management companies, digital tools that incorporate automation are becoming increasingly essential for enhancing operational efficiency. Automation significantly saves time, reduces costs, and improves accuracy. However, using multiple, disparate platforms can lead to major losses in efficiency. Each tool, with its unique interface and features, creates a learning curve, leading to inefficiencies as users jump between platforms and struggle to remember multiple logins.

In contrast, consolidating your proptech solutions will create a more efficient and cost-effective approach to managing your various processes, responsibilities, and tasks. Property managers want a user-friendly platform that automates workflows and provides reliable analytics and reporting. Be sure to take a unified approach when adding new tools to maximize your return on investment.

That’s why many property managers today are using BuildingLink to streamline their Front Desk & Staff OperationsCommunicationsRecord-KeepingMaintenance, and more. With more than dozens of integration partners, our platform seamlessly connects with various tools in access control, accounting, payments, and package management. Even better, we offer a mobile option for property teams on the go, allowing them to seamlessly access our powerful features no matter where or when the need arises. Let’s make 2024 a year of unparalleled success and growth, with BuildingLink by your side every step of the way.

Partner With BuildingLink

Trusted by HOAs, co-ops, condominiums, and multifamily properties around the globe, BuildingLink helps property managers deliver superior resident experiences while streamlining maintenance and operations. We offer tools that will simplify your record-keeping and administration, communications, maintenance, and front desk staff operations.

When you’re ready to run your community better, smarter, and faster, book your BuildingLink demo today.

 

FLORIDA MEMBERS DIRECTORY: Find top companies for your next Condo or HOA project!

FLORIDA MEMBERS DIRECTORY: Find top companies for your next Condo or HOA project!

  • Posted: Apr 07, 2024
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Find all the New Member Companies we have added, This week April 8-13, 2024 – we will be posting all the New Member companies. Open and View. Learn how they can help you with your properties.

FLORIDA MEMBERS DIRECTORY

Find Members ready to help with Management, Business and Services for your properties.

Property Maintenance is an integral part of managing the day to day operations for every type of property. Search the Members Directory for Companies working with Property Management, Condo and HOA properties in Florida from Tallahassee to the Keys. 

 

Brand Ambient Scenting

Ambient Scenting
Olfactory Branding

 

Finding the top Companies working in our Industry is important for Property Managers, Condo & HOA Board Members.

Many Property Managers, Condo & HOA Board Members use our members in the buildings and communities they manage, for them this equates to happier residents, fewer high-priced emergency repair bills and cost savings overall. Through membership marketing its all about forming relationships that lead to increased business for your company and lasting relationships for you.

Become a listed member of SFPMA Today!

 

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7 Key Characteristics of the Best Property Management Software by Buildinglink

7 Key Characteristics of the Best Property Management Software by Buildinglink

  • Posted: Mar 27, 2024
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7 Key Characteristics of the Best Property Management Software

by BuildingLink


From fielding resident questions and processing package deliveries to responding to maintenance requests and keeping your stakeholders informed, managing your HOA community, condo, or multifamily property may feel like spinning a dozen plates simultaneously. Whether you’re using multiple software solutions to keep records or working with pen and paper, you know how complicated it is to manage your property. 

This is where an all-in-one property management system like BuildingLink can make a world of difference. By consolidating all your operations into one platform that everyone can access, you can simplify your day-to-day work while ensuring nothing falls through the cracks. When evaluating if a property management software is the best fit for your property or community, here are a few key characteristics to look out for. 

Read the Full Article>  Click Here

 


YOUR GUIDE TO CHOOSING PROPERTY MANAGEMENT SOFTWARE

Managing multifamily properties is no small feat. Between the daily operations, maintenance requests, and never-ending quest to deliver an amazing resident experience, property managers often find themselves spread too thin, struggling to prioritize their tasks and keep pace with the demands.

Enter property management software solutions, a comprehensive tool that gives regional managers complete oversight across multiple properties, streamlining complex operations and facilitating enhanced communication with residents. The result? A more manageable workload for your property management team and a significantly improved living experience for your residents.

Find out how BuildingLink can help

 

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Axela Technologies – Your Trusted HOA Collections Solution Platform 🌟

Axela Technologies – Your Trusted HOA Collections Solution Platform 🌟

Homeowners Association (HOA) collections can be a source of stress and anxiety for those who fall behind on their dues. Nobody wants to risk losing their cherished homes due to unforeseen financial challenges. But here’s some good news – there’s a better way!

🌟 Enter Axela Technologies – Your Trusted HOA Collections Solution Platform 🌟

We understand that life sometimes throws curveballs, and financial struggles can happen to anyone. That’s why we take a compassionate and understanding approach to HOA collections, unlike some attorneys who may resort to foreclosure threats.

📖 In our latest article, we dive into the stark differences between attorneys who may pursue foreclosure and Axela Technologies, your partner in HOA collections.

💡 So, what sets Axela apart?

✅ Compassion: We genuinely care about your situation and work to find solutions that fit owner’s needs.
✅ Understanding: We know that financial difficulties can be temporary, and we’re here to help owners get back on track.
✅ Communication: We believe in transparency and open dialogue to find the best resolution.
✅ Avoid Foreclosure: Our goal is to prevent foreclosure threats and help you keep people in their homes!

Learn how to ease the burden and provide peace of mind during challenging times.


We Know Community Associations

Specialized Collection Solutions for Condos & HOAs

Take Control of Your Accounts Receivables

If your community association is suffering from high delinquency rates and long recovery times for delinquent fees, it’s time to take a proactive approach to community association collections.

The Consequences of Poor Collection Practices

When members of your HOA or Condo association pay late or have decided not to pay their fair share, it causes problems for everyone. Legal fees and dissent between the board and community members are just the start. A long-term pattern of delinquencies can affect your community’s ability to become approved for government loans for new owners, or to get loans for capital improvements.

There is an alternative to a legal process of lien and foreclosure. A  collections process is the best alternative to foreclosure.

A Better Way to Manage Delinquencies

Axela-Technologies is dedicated to helping create streamlined accounts receivable and collections tools for management companies, condo and homeowners associations and others in the real estate industry. We work with you to get a jump on recovering delinquent funds quickly, painlessly and ethically.

 

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Elevate Your HOA and Condo Collections with Axela!

Elevate Your HOA and Condo Collections with Axela!

  • Posted: Feb 02, 2024
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Discover why Axela stands out as the ultimate choice for managing your community’s finances and collections.

Axela is here to revolutionize your HOA experience from streamlined processes to advanced features.

 

HOW THE FUTURE COLLECTS

Axela Technologies is dedicated to helping create streamlined accounts receivable and collections tools for management companies, condo and homeowners associations and others in the real estate industry.

Our proven collection tools help community associations realize higher returns and lower delinquency ratings.

Axela is not a debt collector. But, our team understands collections and has expertise in the real estate accounts receivable space. Axela licenses its software to specially-selected third-party collection agencies who emphasize a culture of debtor choice and empowerment and compliance with applicable law, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA).

Our focus is on building tools that assist community association capital recovery. Our team of developers is constantly working to build new and improved technologies to ease and speed up the collections process.

Integrates with your Accounting Platform

In order for Condo and HOA collections to be successful, action must be taken quickly, and information must be accurate. Our tools integrate with various accounting software to gather the data required to begin a collections file.

Accurate, Up to the Minute Records

Using Axela’s software, you can effortlessly gather thousands of data points from our integration partners to have a complete picture of what position a delinquent unit and its owner are in.

The tools available in Axela’s toolbox range from calculating the value of a property, to determining if it’s in an equity position, to assistance in locating a unit owner and determining their financial position.

Respectful Treatment of Homeowners

We empower the engagement of your HOA members in a respectful manner to resolve your cash flow issues. When owners are not paying their assessments you need a HOA collection solution NOT a lawyer.

Committed to Condo & HOA Collections Technology and Advancement

An HOA collection agency must use an FDCPA-compliant process, first and foremost. But our exclusive focus on Community Associations and Management Companies makes us go deeper than the basic requirements when designing collections tools.

Our team has years of experience in the industry, from directly managing condos and HOAs, to serving on boards, to working with other industry vendors.

We work constantly to cultivate relationships in the industry so you can benefit from technologies built to suit your specific needs.


 Axela’s platform can easily review your delinquency issues and provide a customized collections plan.

We help recover funds utilizing information acquired from your association, third-party data aggregators, and credit reporting agencies.

We will refer you to highly trained and accredited collectors who work respectfully with your association members to resolve delinquencies as quickly as possible.

Call Us
 305-392-0389

Technical Support
 support@axela-tech.com

Sales & General Inquiries
 admin@axela-tech.com

 

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YEAR-END TAX SAVINGS OPPORTUNITIES by Steven J Weil, PhD, EA, LCAM

YEAR-END TAX SAVINGS OPPORTUNITIES by Steven J Weil, PhD, EA, LCAM

  • Posted: Jan 25, 2024
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YEAR-END TAX SAVINGS OPPORTUNITIES

RMS AccountingTax planning is one of the best ways we know to reduce your tax bill, and at RMS Accounting we take a proactive approach to helping clients pay the lowest amount of tax allowed by law.

We do this through a two-step process. Step 1 requires us to keep up to date with the latest changes to the tax laws, and tax savings strategies. Step 2 is all about you our clients, it requires us to keep you updated on just what steps you can take to ensure that you can take advantage of ever tax saving strategy that will help you.

Since everyone’s situation is different the only way, we can assist you is to be available when you have questions and prior to year-end to review your situation with you, so that you can take the steps required to maximize your tax savings.

That is why every tax preparation engagement includes year-round access to our tax professionals and year-end tax planning, free when we have prepared your tax return for the prior year.

Below are links to this year’s tax planning letter which is mailed to all our clients along with links to planning worksheets for individuals and business.  You can use these documents to help you get the most out of your tax planning consultation.

 

 

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