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Is YOUR Pond A Breeding Ground For Pesky Midge Flies?

Is YOUR Pond A Breeding Ground For Pesky Midge Flies?

  • Posted: May 14, 2020
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Midge Fly Control
An Integrated Management Approach

 

Lakes, ponds and wetlands are valuable resources for boating and recreation, fishing, drinking water, stormwater collection, aesthetic beauty and wildlife habitat. But they also serve as common breeding grounds for pesky insects like aquatic midge flies, often referred to as “midge bugs” or “blind mosquitoes.” Midge flies belong to a very large and diverse family of aquatic insects. While often thought of as the “cousin” of mosquitoes, midges don’t bite, sting, suck blood or transmit disease. They can, however, become a terrible nuisance and trigger allergies or respiratory issues.

 

What is a midge? Where are they found?

Midges thrive near aquatic resources because their egg, larvae and pupae stages must occur in water. They have evolved to populate and prosper under difficult environmental conditions commonly occurring in many of our community lakes and ponds that have excessive nutrient loading, murky water, organic muck accumulation and low dissolved oxygen levels. These same water quality problems that favor midges also prevent midge predators such as fish and other aquatic insects from preying on them. This allows midges to form monocultures across a lake’s bottom and reproduce in extremely large numbers often exceeding 40,000 larvae per square meter. 1,000 larvae per square meter is considered the threshold for nuisance levels. Out-of-control midge larvae populations can become a terrible annoyance, inconvenience and even a health hazard to waterside residents when they metamorphose into adult flies.

 

 

Negative impact of midges:

  • Their swarms are attracted to lights around businesses, residential areas, and stormwater systems, which can detract from the enjoyment of outdoor activities.
  • Large populations of midges are known to blanket cars, building exteriors and other surfaces, which can stain or damage them over time.
  • Many communities experience a rapid increase in local spider populations reacting to the midge flies as a food source.
  • Residents find their eaves, porches and windows covered in spider webs full of decaying midges and smelling like dead fish.
  • Typically, midges are the biggest nuisance in the spring and fall when adults emerge from the water surface. However, in many states, particularly across the south and Florida, midge fly season is year-round.

 

An Integrated Midge Management Approach

 

Managing midge fly populations below nuisance levels requires an integrated approach to achieve successful long-term control—starting with bathymetric mapping of the habitat and a professional larvae assessment. Midge larvae surveys are crucial tools to determine which midge species are present and how to effectively manage them.

Blood midge larvae, for example, thrive in bottom sediments and must be targeted with an ingestible larvicide. On the other hand, phantom or ‘ghost’ midge larvae flow freely throughout the water column and are targeted with a growth-regulating hormone that prevents them from becoming healthy adults.

Once larvae surveys are completed, an integrated approach may continue with strategic larvicide treatments to disrupt midge lifecycles, as well as the following management approaches:
  • Balance water quality conditions to prevent algae growth
  • Enhance biological control via predatory fish stocking 
  • Increase circulation and dissolved oxygen levels through aeration 
  • Develop a healthy and diverse shoreline littoral habitat

 

Balance water quality:

  • Ensure stormwater management facilities are within compliance in order to properly divert watershed runoff containing phosphorus, nitrogen and other pollutants.
  • Use nutrient remediation products like Phoslock, Alum or Biochar to help create balanced water quality conditions that are less hospitable to the algae blooms on which midge larvae feed.
  • To eradicate stubborn algae blooms, work with your lake and pond management professional to arrange the application of EPA-registered algaecides.

 

Introduce aeration: 

  • Traditional aeration solutions and new technologies like nanobubbles can be used to naturally increase dissolved oxygen levels, thus accelerating the oxidation of undesirable nutrients – the primary food source that filter feeding midge larvae rely on.
  • Raising oxygen levels throughout the water column will allow predatory fish to attack the larvae population hiding in deeper bottom waters and sediments.
  • Increased oxygen levels can help reduce phosphorus, nitrogen and algae growth, improving the lake or pond’s overall water quality, clarity and beauty.

 

Manage fish populations:

  • Arrange a professional electrofishing assessment to survey your fish population and ensure the proper predatory fish species like Bream and Gambusia are present to feed on midge larvae.
  • Stock the correct quantity of fish for your lake’s or pond’s midge species and density, and restock yearly to maintain abundant fish populations.
  • Consider supporting fish populations with the introduction of automatic fish feeders and habitat structures.

 

Cultivate a healthy shoreline:

  • Introduce a variety of native flowering species to help limit the negative impacts of nutrient loading. Beneficial plants include arrowhead, pickerelweed, canna lily and blue flag iris.
  • Native vegetative plantings also provide cover and shelter for midge predators including gambusia, bream, amphibians and dragonfly nymphs and adults.
  • Is your shoreline too eroded to plant? Install a biodegradable shoreline erosion control system like coconut coir logs or ShoreSOX to restore banks and hillsides for more than 10 years.

 

 

Find Your Solution

With SOLitude Lake Management

Looking for sustainable long-term control of your algae or aquatic weed problems? Considering  fisheries management assistance? Need help with water quality testing? Trying to find the perfect pond aeration system for your aquatic ecosystem?

Whatever your lake and pond management needs may be, SOLitude Lake Management has the answer. Simply fill out the form ( Click Find Your Solution ) and let us know how we can help. We look forward to helping you find your lake or pond management solution.

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Reshaping Large Construction Projects Webinar this Thursday, May 7th at 2pm! by The Falcon Group

Reshaping Large Construction Projects Webinar this Thursday, May 7th at 2pm! by The Falcon Group

  • Posted: May 06, 2020
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Don’t forget to sign up for the:

Reshaping Large Construction Projects Webinar this Thursday, May 7th at 2pm!

Be Proactive, Educated and Engaged
#thefalcongroup

Sign Up Info:
Email: PFoltanski@falconengineering.com
Subject: Large Construction Projects
Body: Please provide your Full Name, Company, Address, Phone Number and if you are a CMCA

“The STRENGTH of the TEAM is each individual MEMBER. The STRENGTH of each MEMBER is the TEAM.”

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UNIVERSAL RESTORATION IS THE PERFECT CHOICE FOR ALL YOUR RESTORATION NEEDS IN NORTHEAST FLORIDA

UNIVERSAL RESTORATION IS THE PERFECT CHOICE FOR ALL YOUR RESTORATION NEEDS IN NORTHEAST FLORIDA

  • Posted: May 05, 2020
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UNIVERSAL RESTORATION IS THE PERFECT CHOICE FOR ALL YOUR RESTORATION NEEDS IN NORTHEAST FLORIDA

Universal Restoration is a locally owned and operated certified restoration company serving the Northeast Florida area. We have a combined experience of 20+ years in the remediation and rebuild industry and we are ready to help you with any emergency you may experience 365 days a year, 7 days a week, 24 hours a day. We specialize in both commercial and residential properties.
“We have offices conveniently located throughout northeast Florida to meet your needs.”
Given our high standards of workmanship, dedication, strong work ethic and commitment to each project along with affordable prices, we have established ourselves as an industry leader for Property Damage Restoration and Cleanup. We value the safety of your property and maintain a consistently high level of professional care and responsibility in each project. We guarantee all of our work to be of the highest quality, as we know our clients would expect nothing less.
Universal Restoration is a fully insured, bonded, and certified restoration company with over 20 years of experience in the industry. We specialize in both commercial and residential properties. Our company will provide you with a reliable, accurate estimate for Mold Testing and Damage Recovery Services.

 

CALL TODAY for a Free Estimate –– www.universalrestoration.net/services

💪 20+ Years Restoration Experience
☣️ COVID-19 Decontamination Experts
📍 Serving ALL North Florida Homes & Businesses

If you are a business planning to re-open, MAKE SURE you have a cleaning plan in place  Don’t wait, we are helping MORE businesses be SAFER and CLEANER for their staff and customers 

 

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A Healthy Workplace Starts In the Janitor’s Closet by ACE Cleaning Systems

A Healthy Workplace Starts In the Janitor’s Closet by ACE Cleaning Systems

  • Posted: Apr 22, 2020
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A Healthy Workplace Starts In the Janitor’s Closet

by ACE Cleaning Systems

Is Your Workplace Healthy?

We all want to live and work in a safe and sanitary environment.  In light of the recent covid-19 outbreak, we have become more aware of the importance of cleaning (and disinfecting) the surfaces we touch in our workplaces.  While no facility can be made “germ free”, janitorial companies can utilize modern cleaning and disinfection practices to create a safe and healthy work environment for your business.

Much of the equipment and cleaning practices in current use have become outdated because they are less effective at removing germs.   This is because science has uncovered three disturbing facts:

1. Surfaces that look clean are not always free of germs.

2. Cleaning incorrectly can actually cause germs to spread from one area to another.

3. Certain types of cleaning equipment and supplies actually encourage the spread of germs.

The important takeaways are this:  surfaces that look clean can still contain enough germs to cause an illness to spread.  And, even though it may look like someone is cleaning and disinfecting your facility, they may unknowingly be spreading germs around because they aren’t using the right cleaning methods and or equipment.

So, how can you know if your cleaning company is removing sufficient amounts of germs from the surfaces they clean?  First, inspect the janitor’s closet for outdated commercial cleaning equipment and supplies.

 

 

What’s in your janitor’s closet?

A janitorial closet that is well organized and kept clean provides a clue that your janitorial company is doing its job properly.  But, the type of equipment and supplies you find inside your closet can uncover the real reason you’re not reducing employee absenteeism.

Is your janitor closet unorganized?  Are bottles not labeled? Are rags thrown all over the place?  Do you see dirty string mops and contaminated buckets?  Is there a “dirty” laundry bag to keep new and used towels separated?  Does you company have disposable microfiber towels in the event your workplace has reported sick employees?

 

Look in your janitor’s closet for three signs of inadequate disinfection and or cross contamination(i.e. the spread of germs):

1. String mops and buckets – There are very few uses for string mops in outpatient healthcare facilities.  String mops can spread massive amounts of germs around (see study below) when used for routine floor cleaning.   String mops can be replaced with inexpensive, EPA recommended, bucket-less flat mops that virtually eliminate cross contamination (see the UC Davis study on flat mops vs. string mops here).

2. Soiled rags, wet string mops, buckets with standing water should not be found lying around or hanging in your janitor’s closet (they are breeding grounds for germs). Soiled cleaning cloths and mop heads should be stored in closed containers and laundered properly after each use. Cleaning cloths and mop heads should not be hand washed on-site and re-used.

3. Find out the name of the disinfectant your cleaning company is using (please look in your janitor’s closet). Every chemical in the closet should be labeled (OSHA regulations) and should have a corresponding safety data sheet (SDS). The cleaning company should be using a disinfectant that has been approved by the EPA for use against the coronavirus. The list can be found here:

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

 

Cleaning Best Practices:

Best practices are defined as commercial procedures that are accepted as being correct or most effective.  Best cleaning practices have been developed in the janitorial industry through research by leading authorities in the field.  These practices include the use of certain types of equipment, supplies and cleaning methods and when followed, produce high quality results.

Cleaning Standards:

So, how can you know if your janitorial company’s equipment can reduce employee absenteeism and protect the health of your staff?  It’s really not hard to find out.  Just follow the checklist we’ve created for you below.  This list is not arbitrary.  Its based on accepted cleaning standards that have been developed after years of research by highly respected organizations such as:

the EPACDC, and USGBC (United States Green Building Council).

The cleaning standards developed by these organizations are widely accepted as janitorial cleaning best practices.  But, unfortunately, they aren’t always practiced.  Commercial cleaning companies often use outdated, ineffective equipment that just can’t get the job done properly.

 

Janitorial Closet Checklist:

The equipment checklist below is your best defense against hiring the wrong cleaning company and keeping your workplace safe and healthy.  Ask these questions before you sign your next janitorial cleaning contract:

1) Do you use string mops?

If they answer yes, this is a big red flag.  Many companies still use outdated string mops that spread dirt and germs around.  Microfiber flat mops are a better choice and an accepted standard.

Read more about the best mops to use in healthcare and most commercial facilities:

https://www.acecleaningsystems.com/single-post/The-Best-And-Worst-Mops-For-Commercial-Cleaning

 

2) Do you dilute chemicals by hand?

Many companies still dilute cleaning solutions by hand.  Manual methods of dilution are unreliable and can be dangerous.  Automated dilution systems are the cleaning standard today.

 

3) Are all bottles labeled according to OSHA standards?

OSHA requires labeling on all cleaning products to prevent improper use.  This is for the safety of your building’s occupants.  Is the company OSHA compliant?

 

4) Do you use green clean certified products?

Green cleaning products are safe and non-toxic.  They are not required, but are becoming an accepted standard in many facilities.

 

5) Do you use microfiber towels?

Microfiber towels are the accepted standard for surface cleaning and disinfection.  Paper towels and cotton rags cannot remove dirt or soil as effectively and are out of favor.  Many companies use paper towels to avoid using microfiber towels that require ongoing laundering services.  To minimize the spread of infections janitorial companies should  endorse disposable microfiber towels.

 

6) Do you use a color-coded system for towels?

Color-coded towel systems prevent the spread of germs from one area of your facility to another. You don’t want a janitorial worker using the same towel to clean your bathroom and desk.  Color-coding prevents this from happening.

 

7) Do you use HEPA certified vacuums?

HEPA certified vacuums capture very fine dust particles. They improve indoor air quality and remove more soil than other vacuums. This is an accepted cleaning standard, especially in hospitals, medical offices, schools and child care centers.  Many cleaning companies use in-expensive, less effective vacuums.   Poor air quality has been associated with headaches, fatigue, trouble concentrating, irritation of the lungs and other health issues, according to the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA).  Read more about how to increase the indoor air quality in your workplace:

https://www.cleanlink.com/cp/article/High-Vacuuming-Improves-Indoor-Air-Quality–23910

 

8) Will you be using EPA registered, hospital grade disinfectants?

There are many disinfectants available for purchase over the counter.  However, the accepted standard and more effective practice is to use commercially available, EPA registered disinfectants.

9) Do you use a laundry system to clean and disinfect towels and rags?

If a janitorial company doesn’t have a separate laundry bag for used towels, it’s another red flag.  Accepted standards include frequent changing of microfiber towels to prevent the spread of dirt and germs, aka cross contamination.  After towels have become soiled, they should be stored in a “dirty” bag until laundered.  This sounds like a simple process, but you’d be surprised how many cleaning companies don’t have a laundering system in place.

 

10) Do you have a disinfection plan if there is an outbreak in your workplace?

Electrostatic spray disinfection is a highly effective method of applying an EPA-registered disinfectant to surfaces and objects.  The disinfectant is sprayed on electrostatically, causing it to cling and wrap around the surface or object, providing a more thorough and effective disinfection. Read more: https://www.acecleaningsystems.com/single-post/How-To-Reduce-the-Spread-of-Germs-at-Work

 

Commercial Janitorial Cleaning Services

Ace provides high quality commercial cleaning services to businesses in Boca Raton, Fort Lauderdale, Pompano Beach and nearby cities.  Over the last 12 years our company has developed cost effective janitorial cleaning programs for a wide range of businesses in Broward and Palm Beach County.  We are an independent, locally owned company with a hands on management team that is responsive to our customer’s needs. 

Members of SFPMA – View our Membership page

Zach Shor
954-756-2588
President, Ace Cleaning Systems, Inc.

 

 

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HOW TO REMOVE TROUBLESOME TREES

HOW TO REMOVE TROUBLESOME TREES

  • Posted: Feb 17, 2020
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HOW TO REMOVE TROUBLESOME TREES

by Jeffrey Rembaum, Esq. KBRLegal

 

A great many streets in Florida’s residential communities are lined with oak trees. While they can look so appealing as a canopy, many of these trees can raise sidewalks and driveways. Their massive roots can grow into plumbing lines, cause various trip hazards and kill the grass, too.

Until recently, it was very problematic to remove these trees for a variety reasons. Moreover, it was also expensive  to deal with all of the governmental red tape caused, in many instances, by over zealous city officials, such as the city forester, who requires strict compliance with the community’s original landscaping plans, etc.  Well, the Florida legislature listened to stories of local government unreasonableness and did something about it to the great satisfaction of association members everywhere.

But, there is still a problem because many local governments refuse to accept that   House Bill 1159 was passed into law in 2019. This new law prohibits a local government from requiring a notice, application, approval, permit, fee or mitigation for the pruning, trimming, or removal of a tree on residential property when an arborist or landscape architect documents that the tree presents a danger to persons or property. As an important FYI, mangroves are exempt and all existing requirements for mangrove trimming, etc., remain steadfastly in place.

Apparently, the problem of local government personnel ignoring this new law is so pervasive that on January 7, 2020, the Speaker of the Florida House of Representatives, Jose Oliva, sent a memo to all Local Government Officials alerting them that they need to follow this new law and that the House of Representatives will be “diligent in executing its oversight responsibilities in order to protect the rights of property owners and to prevent illegal governmental actions that interfere with these rights. WOW!!!

If your community has a problem with tree removal caused by local government officials perhaps showing them a copy of the memo might help. Also, be sure to alert your association’s attorney to the problem so that they can intercede on the association’s behalf.

 

This new law is codified in s. 163.045, Florida Statutes and provides as follows: 

s. 163.045 Tree pruning, trimming, or removal on residential property.—

(1) A local government may not require a notice, application, approval, permit, fee, or mitigation for the pruning, trimming, or removal of a tree on residential property if the property owner obtains documentation from an arborist certified by the International Society of Arboriculture or a Florida licensed landscape architect that the tree presents a danger to persons or property.

(2) A local government may not require a property owner to replant a tree that was pruned, trimmed, or removed in accordance with this section.

(3) This section does not apply to the exercise of specifically delegated authority for mangrove protection pursuant to ss. 403.9321403.9333.

 

View our Membership page on SFPMA and Legal Sponsors, with articles written each month in the Florida Rising Magazine – KBRLegal

 

 

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Before Storms hit Florida, Building Owners and Managers should have their Storm Drains cleaned.

Before Storms hit Florida, Building Owners and Managers should have their Storm Drains cleaned.

  • Posted: Aug 20, 2019
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Before Storms hit Florida, Building Owners and Managers should have their Storm Drains cleaned

 

Clearing this helps with parking lot, loading docks and your building flooding and causing damage to your properties.

Generally speaking, you’re usually responsible for drains inside the boundaries of your property, while the sewerage company is responsible for lateral drains, which are outside of property boundaries, and sewers.

How to Maintain a Drainage System, find member companies on SFPMA 

  • Allow rain to help settle the loose soil before working the field
  • Driving directly on the tiles can crush the pipe and ruin the tile. Straddle the pavers instead for the first year.
  • Back-fill the open trenches carefully, so as not to damage the pipe
  • Clean up unused pieces of pipe and do not use the open trench for garbage disposal
  • Do not work the land if wet or moist with excess water
  • Rotate the location of cattle hay feeders
  • Clean drainage boxes once a month if present. Drainage boxes trap sediments

 

 

From Pipe Repairs to Cleaning of your storm Drains. You can find members of sfpma.com ready to help!

 

https://sfpma.com/listings/storm-drain-cleaning-repair/

 

 

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Working with vendors is a large part of serving on the board.

Working with vendors is a large part of serving on the board.

  • Posted: Aug 18, 2019
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Working with vendors is a large part of serving on the board.

Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, plumbing, blacktop, valet services and more.

Finding and learning what they do and how they can help is important. Many people ask if its the Management Company’s responsibility to find the best vendors for the properties? Well we have found that Boards help in the selecting of the right companies. They give their suggestions to the Management companies. This way favoritism does not take place. Laws are being changed as we speak that will prevent this for Florida’s Property Management Industry.

Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.

Focusing on great communication and why it matters.

What can happen if communication among those entities isn’t consistent, open and effective?

“Ineffective communication with vendors can cost your community money, but more importantly, it can result in loss of trust,” according to Frank Mari, executive director of SFPMA “ That means trust that the residents have in both the management company and the board, and also the trust the board has in the management company to manage vendors and recommend the right vendors for the community.

Poor communication with vendors can cost your association money too. If you don’t understand the details in a contract and don’t keep an open line for questions and clarifications, you may not realize that your community isn’t getting the services you think you are signing up for…. and then you will need to pay for the missing elements separately, impacting your operating budget.

Mr. Mari says “Talk to your landscaper in the middle of winter, not just spring and summer,”. also “If you’re an auditor, check in with the board and management company a few times of year, not just when the audit needs to be done.” Call them ask them to do a walk through of the buildings with you, its a great time for communication, Remember Preventive Maintenance is Key.

If you aren’t sure whether or not your current property management maintains open communication with vendors, ask! It’s important to make sure that outside vendors operate in the best interests of your community. We are all well-versed in the importance of vendor relationships and effective communication, ” Frank explained. “Boards appreciate that we bring that additional level of support. Because of the trust we create with our members, almost any situation between boards and vendors can be resolved fairly.” If we are called in there are times we are the go between like a mediator does in any dispute, We get the facts, Listen to both sides and try to come to an agreement with both sides.

Speaking the language A basic part of communication is simply understanding the language each party is speaking. Most board members are not going to be experts in all the areas of running a managed community, but it’s important that you have a basic knowledge of the terminology being used. Board members are expected and required to execute contracts related to things like landscaping and other topics they may not be previously familiar with,”

Talk to your Property Manager and include your Law Firm with contracts. “That fiduciary responsibility means that they need to understand what they are signing, what the work entails. It’s not enough to just consider price. Board members need to know more about what vendors are doing in order to make sure it’s being done right.”

 

 

All HOA and Condo boards should be involved early in vendor selection discussions and leave the details of execution to the management company. It is important the board communicate any critical elements of their vision for the community to the vendor and be clear about what they require from each potential vendor they meet with. Board members must know enough to understand what they should expect, what level of service is being provided for their community and what reasonable expectations are for that vendor.

A landscaping company that cares for a dozen large properties isn’t going to hand-prune every shrub, but that may be what some board members expect because they don’t yet understand the basics of large-scale landscaping,” “Of course, a self-managed community is going require more knowledge from the board members as far as monitoring the work being done and knowing that contracts are being fulfilled properly.

Having a professional management company involved takes that responsibility off board members, because we know best practices, thanks to our experience managing multiple communities.” If you are looking for a Management Company Find Top Florida Companies on our Members Directory on https://www.sfpma.com

How can boards and management companies know they are up-to-date on the terminology and jargon being used by their vendors? Many management companies are SFPMA Members themselves, With this membership there are educational seminars or round tables that let board members hear directly from vendors. “In addition to our in-house educational opportunities, I suggest that board members go to home shows, garden shows and other trade events so they can interact directly with vendors and pick up literature on the latest techniques and products,”.

I ask our members to spend time at meetings, seminars and expos at every one of them get to know the vendors, Collect brochures.  Build those relationships. Listen to the keynote speakers as well. Over the years, vendors have shared with me how they have been impacted by SFPMA and how it makes them want to be part of our success. Obviously, you learn a lot that you take back to their boards and educate them on new information.

All of our members, partners and board members are asked to focus on professional development and educational opportunities that are offered by our Association to our Industry. vendors in many different disciplines host events that allow property managers to earn continuing education credits, and that many welcome board member attendance as well.

When you get to know vendors, you’re ready to work with them as partners, to optimize your community association’s budget and improve the lifestyles of the residents in your community.

State of Florida Property Management Association can help you work with vendors to make the most of your association’s budgets by learning about the Top Companies working in our Industry.

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The Keys to Success In Selecting a Security Provider

The Keys to Success In Selecting a Security Provider

  • Posted: Aug 13, 2019
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The Keys to Success In Selecting a Security Provider

Article was Featured in the FLORIDA RISING MAGAZINE

Trident Ground Protection 

Great Security Articles

Accountability, Transparency and Responsiveness.

The number one complaint we here from potential new clients is“I can’t get anyone from my current
security company to address problems and issues with their guards.”
We’ve heard this about major national providers as well as many of the smaller companies that do
business in the south Florida market. See the “big guys” have large corporate structures with multiple
layers of management at the local, regional and national levels. As a client it can be difficult to know who
to contact within the organization that has the level of authority to deal with your issue.
Smaller providers may not have the resources or the experience to provide adequate supervision and
oversight of their personnel to detect and prevent sub-standard performance of their officers before it
becomes a problem for you. Additionally it may difficult to contact a manager or even the owner after
regular business hours.
Ask the company you’re evaluating if they are willing to remove an officer from your property if you’re
unsatisfied with the officer’s performance. Gauge their response to see if they will accept responsibility
for the officer’s actions and have a corporate culture that deals with unsatisfactory performance
appropriately or do they just move the poor performing employee to another site.
Ask for and check with references from other clients of the provider. See if there is a sincere attitude
toward fostering a business relationship built on mutual trust from their other clients.
Additionally try and determine if the company has a history of dealing with customer concerns in a prompt
and appropriate fashion.
Who you gonna call when you find a guard
sleeping or on their cell phone at 3:00am?
When evaluating security proposals do not to focus solely on the price. Focus on what that particular company provides aside from just a body.
Concentrate more on the 3 keys to successfully selecting a provider. Does the company bring accountability, transparency and responsiveness to the table?
Accountability – the obligation or willingness to accept
responsibility or to account for the actions of their employees.
Transparency – the key to fostering a culture of trust between
client and the customer.
Responsiveness– quick to respond or react appropriately to
problems or concerns of the client.
or Call us: Phone: 954-306-3956
Ask if the company has a practice of conducting regular unannounced and random site inspections of their
staff. Do they have a policy of performing random drug tests of their officers?
Does the company you’re considering provide you with the ability to contact a member of management,
someone with the authority to immediately deal with an issue or problem no matter what time of day or
night it is?
What are their prerequisites for hiring employees? Do they require a minimum amount of prior
experience and do they conduct and pre-hire assessments of the applicants to evaluate their individual
levels of conscientiousness, reliability and critical thinking skills or do they just hire a warm body?
At Trident Ground Protection we pride ourselves on providing our clients with accountability,
transparency and responsiveness. No matter what time of the day or night you can speak directly with a
member of our senior management team if you have an issue, problem or concern with one of our officers.
By contacting our global security operations center in Fort Lauderdale your problem is immediately
relayed to the appropriate member of our team who will react and respond immediately and
appropriately for you, the client in addressing issue.
Each person who applies to join our team is required to complete several personality trait assessments. If
an applicant fails to complete the assessments or score below our threshold, they are removed from
consideration.
Every employee is provided a copy of our 40 page employee handbook which outlines our policies for
conduct, appearance and attention to duty. They are also provided a copy of our employee safety manual
so that you can be assured our officers are complying with all safety rules and conducting themselves in
a safe and focused fashion.
Trident Ground Protection was founded with the intention of providing our clients with more than just a
guard. It is why we have embraced the philosophy of providing our clients with security services and
support.
We live in a society where nearly everyone has a cell phone these days.
Many companies, including Trident Ground Protection use cellular devices to
perform guard tours, report writing and time keeping functions.
However, do they have a policy that prohibits personal use of cell phones
while on-duty? Do they actively enforce that policy?
What other internal policies do they have to discourage poor performance or distractions while on duty.
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