Axela-Technologies a collection agency, we focus exclusively on the community association industry.

Axela-Technologies

(786) 832 9849

Axela leverages technology to substantially reduce the delinquency rate in your community associations by increasing efficiency

We Make the Collection Process Efficient

Axela is a unique hybrid of a technology company and a collection agency and we focus exclusively on the community association industry. In order for collections to be successful, action must be taken quickly and information must be accurate. We integrate with various accounting software so that we can gather the data required to begin a collections file. Once we have a roster of delinquent units, we begin an intensive underwriting process. We gather thousands of data points from our integration partners to have a complete picture of what position the delinquent unit and it’s owner are in. Our processes range from calculating the value of a property, to determining if its in an equity position, to skip tracing a unit owner to locate where they are and their financial position.

Every action we take is FDCPA compliant and we automate as many steps as possible to insure efficiency and reliability. However, our outbound calls, which we consider one of the most significant components of our collections process, is done by a live and highly trained customer service representative. There are certain things that are best done by a person with the human touch that a computer cannot do. We offer our clients credit bureau reporting that incentivizes owners to pay. This practice increases the status of a HOA maintenance fee to that of credit cards and car payments. The goal is simple: Recover the association’s money as quickly as possible at no cost to the good paying owners.

Axela Technologies is a licensed collection agency exclusively serving community associations in the United States. Axela Technologies realizes that in the field of collections, community associations have been an under-served industry. By offering their core product Easy Collect ™ to community associations Axela Technologies has recovered millions of dollars that community associations might have otherwise written off. Give Axela a call today and get a free no-obligation collections analysis today to see if a specialized collections company is right for your association.