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Making the most of any  community’s operating budget and improving the lifestyles of its residents.

Making the most of any community’s operating budget and improving the lifestyles of its residents.

  • Posted: May 31, 2017
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Working with vendors is a large part of serving on the board of a managed community.

Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, plumbing, blacktop, valet services and more. Finding and learning what they do and how they can help. Many people ask if its the Management company to find the best companies for the properties? Well we have found that Boards help in the selecting of the right companies. They give their suggestions to the Management companies. This way favoritism does not take place. Laws are being changed as we speak that will prevent this for Florida’s Property Management Industry.

Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents. Focusing on great communication and why it matters.


What can happen if communication among those entities isn’t consistent, open and effective? “Ineffective communication with vendors can cost your community money, but more importantly, it can result in loss of trust,” according to Frank Mari, executive director of SFPMA.ORG  “That means trust that the residents have in both the management company and the board, and also the trust the board has in the management company to manage vendors and recommend the right vendors for the community. As they need qualified vendors they find many on SFPMA’s Members Directory to select from.”

Poor communication with vendors can cost your association money too. If you don’t understand the details in a contract and don’t keep an open line for questions and clarifications, you may not realize that your community isn’t getting the services you think you are signing up for…. and then you will need to pay for the missing elements separately, impacting your operating budget.

Mr.Mari says “Talk to your landscaper in the middle of winter, not just spring and summer,” he directed. “If you’re an auditor, check in with the board and management company a few times of year, not just when the audit needs to be done.” Call them ask them to do a walk through of your buildings and communities, Preventive Maintenance is Key.

If you aren’t sure whether or not your current property management maintains open communication with vendors, ask! It’s important to make sure that outside vendors operate in the best interests of your community. We are all well-versed in the importance of vendor relationships and effective communication,” Frank explained. “Boards appreciate that we bring that additional level of support. Because of the trust we create with our vendors, almost any situation between boards and vendors can be resolved fairly.”

Speaking the language A basic part of communication is simply understanding the language each party is speaking. Most board members are not going to be experts in all the areas of running a
managed community, but it’s important that you have a basic knowledge of the terminology being used. Board members are expected and required to execute contracts related to things like
landscaping and other topics they may not be previously familiar with,” Talk to your Property Manager and include your Law Firm with contracts. “That fiduciary responsibility means that they need to understand what they are signing, what the work entails. It’s not enough to just consider price. Board members need to know more about what vendors are doing in order to make sure it’s being done.”

All HOA and Condo boards should be involved early in vendor selection discussions and leave the details of execution to the management company. It is important the board communicate any critical elements of their vision for the community to the vendor and be clear about what they require from each potential vendor they meet with. Board members must know enough to
understand what they should expect, what level of service is being provided for their community and what reasonable expectations are for that vendor. A landscaping company
that cares for a dozen large properties isn’t going to hand-prune every shrub, but that may be what some board members expect because they don’t yet understand the basics of large-scale landscaping,” “Of course, a self-managed community is going require more knowledge from the board members as far as monitoring the work being done and knowing that contracts are being fulfilled properly. Having a professional management company involved takes that responsibility off board members, because we know best practices, thanks to our experience managing multiple communities.” If you are looking for a Management Company

Find Top Florida Companies on our Members Directory.

How can boards and management companies know they are up-to-date on the terminology and jargon being used by their vendors? Many management companies are SFPMA Members themselves, With this membership there are educational seminars or round tables that let board members hear directly from vendors. “In addition to our in-house educational opportunities, I suggest that board members go to home shows, garden shows and other trade events so they can interact directly with vendors and pick up literature on the latest techniques and products,”. - network, educate with Florida's Property management industryI tell my members to spend time at meetings, seminars and expos at every one of them get to know the vendors, Collect brochures.  Build those relationships. Listen to the keynote speakers as well. Over the years, vendors have shared with me how they have been impacted by SFPMA and how it makes them want to be part of our success. Obviously, you learn a lot that you take back to their boards and educate them on new information.

All of our members, partners and board members are asked to focus on professional development and educational opportunities that are offered by our Association to our Industry. vendors in many different disciplines host events that allow property managers to earn continuing education credits, and that many welcome board member attendance as well.

When you get to know vendors, you’re ready to work with them as partners, to optimize your community association’s budget and improve the lifestyles of the residents in your community.

South Florida Property Management Association can help you work with vendors to make the most of your association’s budgets by learning about the Top Companies working in our Industry.

Become a Member Today!


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What you can’t see is often more important than what you can.

What you can’t see is often more important than what you can.

  • Posted: Feb 09, 2017
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When talking about people we often say it’s what is on the inside that counts, well the same can be said for condominiums. What you can’t see is often more important than what you can.

Many associations came about when developers converted apartment buildings into condos. Others in south Florida are just getting old and while it might not always be obvious on the outside a look inside the walls, under the slab or in the elevator equipment room will give you a better picture of the problems that lurk beneath the surface. All of these things have useful life’s and tend to wear out over time.

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Pest Control for Construction Projects

Pest Control for Construction Projects

  • Posted: Aug 04, 2016
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Whether you’re renovating an older-style building, or constructing entirely new, redesigning your building’s structure can be exciting. However, if the right precautions aren’t taken, new construction can also attract unwanted attention from pests.

To help prevent pest issues during construction and ensure your facility does not become home to pests once construction is complete, our member Scott Cooksey, Owner of Bug Thugs Pest Protection. Pest Control Specialist, explains how you can build pest management into your construction plans.

There are a variety of proactive measures your facility can take before, during and after the construction process to accomplish this, Let us explain:


hire-an-insect-control-service“Before construction even begins, it’s important to get two people on board: your pest management provider and your contractor. An experienced pest management provider can do more than prevent and manage pest infestations that pop up during construction….

“When involved from day one, he/she can also provide feedback on building materials and locations that will be the least attractive to pests, and help you build measures into your construction plan that will lead to a successful pest management program when the doors to your new facility finally open,” He Said.


Several tips your pest management professional may provide include:

  • Use non-cellulose building materials to deter termites.
  • Consider applying a preventive termite barrier to the property.
  • Use pest monitors to assess pest populations in the surrounding area.
  • Understanding which pest species will be a threat will help you determine what steps you need to take to deter them.
  • Understand geographic conditions.
  • Selecting a location for your facility near a water source might create additional pest pressures.
  • Sufficiently grade the property to prevent puddles from forming around the foundation.

Remember, moisture attracts pests like mosquitoes and termites. Even though your management team may be the ultimate decision maker, it will be up to your contractor to take the lead on pest management during his/her work.

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Termite Treatment

Termite Treatment

  • Posted: Oct 08, 2015
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New Low Cost Tent-less Termite Treatment! PO Box 566686 Miami, Florida 33256 305-669-9292 Find us on the Find-A-Service Directory: Florida State Tentless Termite Treatments and Preventative treatments are your long term solution to termites and other wood destroying organisms. Our new High Tech approach to termite treatment requires NO TENTING, no moving, no removal of food, cosmetics, medications or plants, no landscaping or roof damage, no disconnecting computers, security systems, or antennas and no special tree or shrub trimming. If your office or home is infested, our low cost treatment will eradicate the problem. Our treatments are guaranteed. All our inspectors are State Licensed WDO Inspectors. The termite threat: common questions – Worried about termites? Here are some answers to common questions. TERMITES TYPE: Subterranean Subterranean termites live in colonies in the soil. They require moisture from the soil to survive, and can tunnel hundreds of feet to reach feeding sites. To reach food above ground, they build mud tubes to protect them from exposure to light, air and enemies.   Drywood Found coast to coast throughout the southern regions of the U.S., Drywood termites live inside dry wood. Their colonies can be dispersed within your home and can spread, infesting more than one area. Formosan Formosan termites are a more aggressive species of Subterranean termites that can establish secondary nests above ground. Termite detection: What are some signs of termites? Unless there are signs of active termite infestation, you probably won’t detect termites because they forage and hang out hidden from view. The most common way of detecting termites include discarded wings. Not so obvious signs include wood that sounds hollow when tapped, cracked or bubbling paint and termite droppings that look like sawdust (frass). You may also see mud tubes that look like the image pictured above. What do termites feed on? They feed on cellulose-based material like wood, books, boxes, furniture and drywall coverings. Termites are constantly foraging and have been found over 150 feet from a colony. Why are termites a threat to my home? Termite colonies work 24 hours a day, and signs of termite infestations can go undiscovered until serious damage is done. Because homeowners insurance typically does not cover termite damage, termite detection and continued termite treatment are the best ways to help protect your property. For additional help with detection, read about how to identify termite risk areas around your home.  

The first step toward termite detection is learning why termites may be around your home, and how they can enter your home. Conditions that attract termites Moisture Run-off moisture, drainage Condensation under home Food Wood house framing, debris in crawl space Landscape timbers, mulch, stumps Temperature Controlled home temperatures create favorable conditions for termites year-round Access: Tiny cracks throughout your home Concrete slabs or basement foundations Around utility pipes Veneers: stucco, brick, wood Worried about the risk of termite infestation in your home? Review answers to common termite questions and take action to help prevent termite damage. ———————…

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