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Airline has taken steps to tighten its emotional support animal policy. With incidents, such as biting, on the rise!

Airline has taken steps to tighten its emotional support animal policy. With incidents, such as biting, on the rise!

  • Posted: Feb 07, 2018
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Airline has taken steps to tighten its emotional support animal policy. With incidents, such as biting, on the rise!

The Property Management industry is not the only place experiencing a rise in emotional support animal conflict.

These animals are becoming an issue for airlines and the results have not always been good, according to The Washington Post’s Karin Brulliard.

It recently announced changes to increase scrutiny about its passengers flying with service or comfort animals — Delta says it flew 250,000 of such animals last year, which was a 150 percent increase over 2016. Incidents reported of those animals biting or defecating during flights had nearly doubled since 2016.

“Delta emphasized safety concerns in detailing the increased documentation owners that will be required to provide about their animals,” Brulliard writes. “But its action also was spurred by a widespread perception among airlines and disability rights advocates that some fliers are fraudulently taking advantage of the federal law to bring untrained pets of myriad species into crowded cabins.”
Sound familiar?

Along with expanding its list of prohibited animals, including “farm poultry,” hedgehogs and anything with tusks, Delta tightened its policies.

“Passengers with trained service animals will need to submit a veterinary health form at least 48 hours before travel to the airline’s new ‘Service Animal Support Desk,’ ” Brulliard writes. “Customers with emotional-support animals or psychiatric service animals must do the same but also must provide a letter from a doctor or mental-health professional and a signed document saying the animal is trained to behave in public.”

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Read the Article: Washington Post Article

 

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Homeowner fined thousands by HOA

Homeowner fined thousands by HOA

  • Posted: Feb 04, 2018
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Homeowner fined thousands by HOA

The power of Homeowners Associations. They can tell you what color you can paint your house, where to park, even what you can have in your yard. They can also put a lien on your home or even more severe, foreclose on it.
Debra Blue learned the power of her HOA the hard way, but she didn’t just take what the HOA demanded, she fought back. It started when Debra got a letter from her HOA letting her know she did not follow her HOA covenants when it came to the plum color she just painted her shutters.
According to her HOA covenants, she was supposed to get prior approval of the color choice. “It was a complete shock to me, but I immediately apologized, and they asked me to go through the ARC approval process, and I did that within two days,” Debra said.
However, things didn’t go so well for Debra. Her HOA’s Architectural Committee denied the color change and asked her to pick another color.

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LEGISLATIVE CHANGES Are you up to date in your Condo or HOA?

LEGISLATIVE CHANGES Are you up to date in your Condo or HOA?

  • Posted: Jan 22, 2018
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2017 LEGISLATIVE CHANGES

The 2017 Legislative Session was fairly active with respect to issues involving Community Associations. The following is a brief outline of some of the significant changes that became effective July 1, 2017.

Estoppel Certificates: Senate Bill 398: Applies to Condominium, Cooperative & Homeowners’ Associations.

Content and cost limits for estoppel certificates were issues attempted to be addressed several times in the past few years, but this year, SB 398 passed and substantially changed the content and procedure for responding to requests for information when a unit or property within the community is transferring, as well as setting up specific costs for the information. An “estoppel certificate” is defined to be a signed document establishing certain specific facts related to a particular transaction. In the past the estoppel certificate typically consisted of a basic statement of account, notifying the buyer/lender whether the account was current and identifying upcoming or ongoing financial obligations. The new law has the following affects: (a) reduces the time period for responding to a request for an estoppel certificate from 15 days to 10 business days, and if not delivered within 10 business days no fee can be charged for the estoppel; (b) the association’s website, if it exists, must contain the name and street address or e-mail address of the person to whom requests for estoppel certificates are to be sent; and, estoppel certificates must be delivered by hand, mail or e-mail on the date the estoppel is issued.

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APPELLATE COURT LIMITS ASSOCIATION ABILITY TO STOP OWNER POSTING OF NEGATIVE OPINIONS ON SOCIAL MEDIA

APPELLATE COURT LIMITS ASSOCIATION ABILITY TO STOP OWNER POSTING OF NEGATIVE OPINIONS ON SOCIAL MEDIA

  • Posted: Jan 22, 2018
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APPELLATE COURT LIMITS ASSOCIATION ABILITY TO STOP OWNER POSTING OF NEGATIVE OPINIONS ON SOCIAL MEDIA

Many community associations throughout Florida have experienced an owner who opposes the board and is vocally negative toward the efforts of the association representatives. With the development of social media and the internet, many have also experienced these disgruntled owners posting their opinions on the internet through blogs, website and the like. Quite often these owners are not expressing accurate information regarding the association and boards look for help from their attorneys to stop what they consider to be abusive and harassing conduct. The Florida Fifth District Court of Appeal has recently issued a ruling that identifies some limits that court action can take in dealing with such disputes and leaving questions regarding other actions that can be taken unanswered.

 

Read more on Legal Issues: 

REMBAUM’S ASSOCIATION ROUNDUP

 http://www.kbrlegal.com/rembaums-association-roundup/

 

In Fox. V. Hampton at Metro West Condominium Association, Inc., Case No. 5D16-1822 (July 21, 2017), the Appellate Court was presented the situation in which the Condominium Association had initially brought a legal action against the unit owner to obtain an injunction to stop the owner from what they claimed to be conduct that was harassing, intimidating and otherwise threatening to other owners, and for his on-going publishing of negative claims about the Association and/or the Board on the internet. No trial was held as the parties entered into a settlement agreement that was ultimately incorporated into a final judgment under which Fox agreed to stop certain actions. Soon thereafter, however, the conduct began again and the Association filed a motion for contempt and enforcement of the agreement, claiming that Fox had willfully and intentionally violated the terms of the agreement.

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ROYALE MANAGEMENT SERVICES, FT. LAUDERDALE, HOLDS FREE CONDO AND HOA BOARD MEMBER SEMINARS

ROYALE MANAGEMENT SERVICES, FT. LAUDERDALE, HOLDS FREE CONDO AND HOA BOARD MEMBER SEMINARS

  • Posted: Jan 18, 2018
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Free educational seminars for Board members of condos, homeowners associations (HOAs) and co-ops take place on Monday evenings.  Sessions are held at the offices of Royale Management Services, 2319 North Andrews Avenue.  These seminars are designed for board members of managed and self-managed associations.

The Property Management Seminars for 2018 take place on the third Monday of the month: 

Date                                   Seminar Title

02/19/18      Conducting Meetings & Getting The Work Done

03/19/18      Reading & Using Association Financial Statements

04/16/18      Condo Elections – Getting It Right

05/21/18      Building a Budget That Works

06/18/18      Conducting Meetings & Getting The Work Done

09/17/18      Reading & Using Association Financial Statements

10/15/18      Building a Budget That Works

11/19/18      Condo Elections – Getting It Right

Open to all who register, the seminars are conducted by Steven J. Weil, Ph.D., EA, LCAM, president of the 31-year old Fort Lauderdale property management firm.  Refreshments and networking begin at 5:30 p.m. The seminars follow promptly at 6:00 p.m. and include a Q&A. Space is limited. Reservations may be made by calling 954-563-1269. We want to help make you the best board member you can be. Seating is limited. Make your reservations early.

Dr. Weil has appeared on Good Morning America and is frequently quoted by major media.  His bylined articles are regularly published on the State of Florida Property Management Association website (sfpma.com).  “The Condo Board Certification Classes are designed to help new board members meet the Florida 718.112 Statute requirements for Condo Association Board Members,” Dr. Weil said. “Our seminar goal is prevention — to help keep Board members of condos, HOAs and Co-ops from frequently having to call their attorney.”

 

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ABOUT ROYALE MANAGEMENT SERVICES, INC. Steven J. and Theresa Weil, each of whom has earned a Ph.D. in Business Administration, are the principals of Fort Lauderdale-based Royale Management Services, Inc. A licensed, full-service Community Association Management (CAM) firm, RMS provides professional residential property management services throughout Broward County, Florida, specializing in management, consulting and accounting for Condominium Associations, Home Owners Associations and Co-Ops. RMS has a team of 16 full-time employees dedicated to working closely with association Boards to hold down costs while improving the quality of life for their residents. RMS strives to ensure that proper procedures are followed to keep the association in compliance with all of the rules governing elections, budgeting, accounting, operation, collection and assessment. The work includes educating board members on the responsibilities, duties, and obligations involved in governing the association. Royale Management Services, Inc. has been serving South Florida since 1984. Originally founded to provide high-quality management and accounting services for business and individuals, the company expanded into the property management business in 2000. The firm and its president are members of the Community Association Institute (CAI) and the Fort Lauderdale Chamber of Commerce.
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Aaxon Success Story- Waterford Point Condominum

Aaxon Success Story- Waterford Point Condominum

  • Posted: Dec 20, 2017
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With downtown cityscape views on one side and the beautiful intracoastal waterway on the other, Waterford Point Condominiums is a true gem of a community in Pompano Beach, FL.

Waterford Point Condominiums is home to more than 500 residents and was once equipped with coin-operated laundry facilities. Tired of the maintenance and having lost all patience counting coins, Waterford Point turned to Aaxon Laundry Systems for a total laundry room transformation. The community now has Smart Card operated Speed Queen laundry equipment, a major upgrade from the previous.

Michael Sparano, property manager at Waterford Point chose to work with Aaxon after building a strong foundation of trust with Bob Sanchez, Aaxon Multi-Housing Sales Manager. “It was a very big decision for the community to outsource our laundry system. We interviewed three different companies, and the reasons why we chose Aaxon is because we worked very closely with Bob, and being an ex-salesperson, I was very comfortable with him as he was being persistent but without being overbearing. It was nice,” says Sparano.

Waterford Point Condominium’s laundry rooms are now operating at their best, and Aaxon is happy to play a part in improving such an important task in residents’ daily lives. “I’m happy to commence this project together,” adds Sparano.

 

 

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Amber is Marketing Coordinator at Aaxon Laundry Systems, one of the nation's innovators in coin/card laundry design and development, multi-housing laundry room solutions and on-premise laundry equipment applications. Amber works closely with Aaxon’s multi-housing team to tell the stories of multi-housing laundry room transformations, laundromat retool projects, and new entrepreneur success stories. A University of Central Florida alumna, she has nearly a decade of experience in the writing and communications fields.
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The Benefits of Card-Operated Laundry Equipment in Miami Multi-Housing Properties

The Benefits of Card-Operated Laundry Equipment in Miami Multi-Housing Properties

  • Posted: Dec 20, 2017
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The common comparison, card-operated laundry equipment versus coin-operated laundry equipment- which is best for your Miami multi-housing laundry room?

There is solid evidence why Smart Card operated laundry equipment is best in the multi-housing realm. Miami property managers and tenants alike can experience many pros of using cashless laundry equipment, including no more counting coins which in turn eliminates accounting stresses, reduces the risk of theft by eliminating cash-filled laundry rooms, and the best of all, property managers have access to choosing the most advanced laundry equipment for residents to enjoy.

Speed Queen® Smart Card multi-housing laundry equipment is superior in both categories of performance and durability, perfect for high-volume rental properties and large condominium properties in Miami. The following is a breakdown of the pros of switching to cashless Speed Queen® laundry systems in your Miami multi-housing property.

Eliminate Coin-Counting Stresses from Residents and Coin-Collection Hassles
In a coin-operated Miami apartment or condo, the laundry floor may be littered with dropped coins from tenants. Or worse, the underneath of the washers and dryers may be filled with loose change resulting from frustrated attempts of retrieving said coins. Your tenants become angry and upset because doing the laundry now equals losing money at the same time. Gift your residents the joy of using card-operated Speed Queen® washers and dryers. Residents will love the convenience of inserting their Smart Card into the machine and not being limited by the number of available mix coins in their pockets. Cashless operated commercial laundry equipment is operated by Smart Cards which are then reloaded at VTM (value transfer machine) kiosks placed inside the laundry or wherever you see fit.

Reduce the Risk of Theft in Your Miami Multi-Housing Laundry Room
A cash-filled laundry machine and ATM is a tempting target for thieves. Think about it, a coin-operated laundry machine is like a big white piggy bank just waiting to be cracked open! Reduce the risk of theft and vandalism in your Miami condominium’s laundry room by the eliminating the source of temptation. Speed Queen® card-operated laundry equipment works to keep laundry rooms safe and secure by only accepting payments by Smart Card, credit or debit cards. Although VTM machines are 100% safe and secure, property managers may choose to place their building’s VTM near a well-lit lobby area adjacent to the security desk for added protection.

Enjoy Advanced Technology with Smart Card-Operated Laundry Equipment
In today’s world of chip readers and simplified cloud-based electronic payment processes, carrying around loose change and dollar bills has become a nuisance. Top washer and dryer manufacturers have turned away from developing new coin-operated laundry machines and now focus on the advancement of card-operated laundry equipment. Speed Queen® manufactures world-renowned, top-rated Smart Card operated laundry equipment used in multi-housing properties across the nation. Keep your Miami condo ahead of the curve and appealing to residents and future residents by maintaining a modern card-operated laundry room.

Are you ready for a fresh, clean laundry room?
Aaxon offers affordable card-operated commercial washer and dryers for lease in Miami. We are conveniently located in Fort Lauderdale off of I-95 with quick access to the highway and to your Miami multi-housing property. Aaxon remains on-call to service your Smart Card-operated laundry equipment for the entire duration of the lease. Aaxon’s certified technicians are your Miami property’s dependable service team, ready to be there onsite to correct any issues with the laundry equipment including hardware problems and card reader errors should those arise. Request a quote today!

Read more about the advantages of leasing commercial laundry equipment for your Miami property with Aaxon Laundry Systems here.
Hundreds of Miami multi-housing communities trust Aaxon Laundry Systems with all of their laundry needs. Read some of our Success Stories!

 

SFPMA MEMBER - Find us on the Members Directory
Amber is Marketing Coordinator at Aaxon Laundry Systems, one of the nation's innovators in coin/card laundry design and development, multi-housing laundry room solutions and on-premise laundry equipment applications. Amber works closely with Aaxon’s multi-housing team to tell the stories of multi-housing laundry room transformations, laundromat retool projects, and new entrepreneur success stories. A University of Central Florida alumna, she has nearly a decade of experience in the writing and communications fields.
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Is your Community having a Holiday Party? Five holiday party ideas

Is your Community having a Holiday Party? Five holiday party ideas

  • Posted: Dec 15, 2017
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Holiday Parties Sure To Please Your Residents

Brought to you by State of Florida Property Management Association  –  http://www.SFPMA.com

The holidays provide the perfect opportunity to bring your neighbors together to celebrate the season. When you have community amenities such as a clubhouse, there’s no need for a neighbor to go through the hassle of hosting your HOA holiday party at his or her home.

Want to throw a holiday party that will bring residents of your community together for a fun-filled evening? Here are five holiday party ideas that are sure to please your residents:

  1. Tacky Sweater Party

While so cliché these days, hosting a tacky sweater party is a great way for residents to break the ice and start mingling with each other. The ugly holiday sweater that was once popular in the 80s is making a big come back, and residents can easily find this festive attire online or come up with their own creations. Encourage residents to channel their inner-tackiness by offering prizes for the ugliest sweaters. If hosting the party at your neighborhood clubhouse, you can spruce up your community amenities for the event with bright-colored lights, oversized holiday inflatables, and tinsel-filled trees.
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Register Today! – CONDO & HOA EXPOS get information on booth availability, show sponsorship or speaking opportunities

Register Today! – CONDO & HOA EXPOS get information on booth availability, show sponsorship or speaking opportunities

  • Posted: Dec 04, 2017
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Register Today! – information on booth availability, show sponsorship or speaking opportunities

This coming spring, L&L Exhibition Management has four events that give you the opportunity to meet and have face time with Property Managers and Board Members in South Florida.

If you would like more information on booth availability, show sponsorship or speaking opportunities, please call me at (800)-374-6463 or reply to this email.
 
Sincerely,
Contact:
-Nick Vedder
Show Manager
(800) 374-6463
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